SERVICE OFFERINGS

Medium Businesses

Medium sized businesses are generally organizations that have between 100 to 499 employees.   Most medium sized businesses have their own internal staff assisting with their technology needs.  However, from time-to-time these businesses may need additional resources or expertise who can step in and assist with projects or provide additional resources and manpower. 

Some of the services that we provide for medium sized business customers include:

• Proactive Computer Checkups and Optimization
• Windows Server Management and Implantations
• Microsoft Exchange Messaging Design & Support 2003 through 2010
• Windows 2008 Server Network Load Balancing
• Windows 2008 Server Clustering
• Microsoft Forefront 2010 "Previously known as Microsoft ISA Server"
• High availability solutions such as server clustering
• VM-Ware consultations, design and management for ESX or ESXi
• Server consolidation projects
• Server migrations (Replacement Hardware)
• Vendor management
• Active Directory Design and Management
• Active Directory Group Policy Management or Design
• Onsite enterprise level data backups
• Enterprise level enterprise disk duplication solutions
• Configuration of print server duplication
• Automated server duplication for disaster recovery planning
• Standardization of server hardware and software builds
• Email branding or standardization projects
• SAN "Storage Area Network" solutions
• NAS "Network Area Network" solutions
• DAS "Direct Attach Storage" solutions
• Anti-Virus architectural design and deployments
• Disaster recovery planning and testing
• Troubleshooting of most hardware types

Support for some of the most common operating systems along with a few of most popular applications include:

Server Operating & Other Systems Supported Windows 2000 Standard Server Windows 2000 Advanced Server Windows 2000 Enterprise Server Windows 2003 Standard Server Windows 2003 Advanced Server Windows 2003 Enterprise Server Windows 2008 Standard Server Windows 2008 Advanced Server Windows 2008 Enterprise Server Windows 2008 Small Business Server Windows 2008 Standard Server Windows 2011 Small Business Server VM-Ware Servers - Virtualization Microsoft Exchange 2000 Microsoft Exchange 2003 Microsoft Exchange 2007 Microsoft Exchange 2010 Terminal Services Desktop and Laptop Operating & Other Systems Supported Windows 2000 Professional Windows XP Professional Windows Vista Business Windows 7 Professional VM-Ware Desktops - Virtualization Microsoft Office 2000 Microsoft Office XP (2002) Microsoft Office 2003 Microsoft Office 2007 Microsoft Office 2010

If the application or software you currently use is not listed above and you need help or continued maintenance on it please contact us to discuss how we can help.

We support our medium sized business customers by using such technologies as:

• Onsite Support
• Telephone / Remote Support
• Email Support
• VPN "Virtual Private Network Secure Remote Support"
• Citrix External Access