SERVICE OFFERINGS

Medium Businesses

Medium sized businesses are generally organizations that have between 100 to 499 employees.   Most medium sized businesses have their own internal staff assisting with their technology needs.  However, from time-to-time these businesses may need additional resources or expertise who can step in and assist with projects or provide additional resources and manpower. 

Some of the services that we provide for medium sized business customers include:

• Proactive Computer Checkups and Optimization
• Windows Server Management and Implantations
• Microsoft Exchange Messaging Design & Support
• Windows Server Network Load Balancing
• Windows Server Clustering
• High availability solutions such as server clustering
• VM-Ware consultations, design and management for ESX or ESXi
• Server consolidation projects
• Server migrations (Replacement Hardware)
• Vendor management
• Active Directory Design and Management
• Active Directory Group Policy Management or Design
• Onsite enterprise level data backups
• Enterprise level enterprise disk duplication solutions
• Configuration of print server duplication
• Automated server duplication for disaster recovery planning
• Standardization of server hardware and software builds
• Email branding or standardization projects
• SAN "Storage Area Network" solutions
• NAS "Network Area Network" solutions
• DAS "Direct Attach Storage" solutions
• Anti-Virus architectural design and deployments
• Disaster recovery planning and testing
• Troubleshooting of most hardware types

Support for some of the most common operating systems along with a few of most popular applications include:

Server Operating & Other Systems Supported Windows 2008 Small Business Server Windows 2008 Server  (all versions) Windows 2011 Small Business Server Windows 2013 Server (all versions) Windows 2016 Server (all versions) Windows 2019 Server (all versions) VM-Ware Servers - Virtualization (baremetal) Microsoft Exchange (all versions) Terminal Services Desktop and Laptop Operating & Other Systems Supported Windows 7 Professional Windows 8  (all versions) Windows 10  (all versions) VM-Ware Desktops - Virtualization Microsoft Office  (all versions) Other software as needed

If the application or software you currently use is not listed above and you need help or continued maintenance on it please contact us to discuss how we can help.

We support our medium sized business customers by using such technologies as:

• Onsite Support
• Telephone / Remote Support
• Email Support
• VPN "Virtual Private Network Secure Remote Support"
• Citrix External Access